PRIVACY POLICY

Last updated: 08/23/2024

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At American Mane, we are committed to protecting the privacy and security of our patients' information, in compliance with the Health Insurance Portability and Accountability Act (HIPAA) of 1996 and other applicable laws. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information, including your personal health information (PHI).

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Information We Collect

We collect information that you provide to us directly, such as your name, contact details, and health history, as well as information we collect through our services, like consultation findings and treatment outcomes.

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Use of Your Information

Your information is used to provide you with personalized hair restoration services, communicate with you about your treatment, process payments, and improve our services. We may also use your information for legal, safety, and administrative reasons.

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Disclosure of Your Information

We may disclose your information to healthcare providers, payment processors, and legal authorities as required by law and within the bounds of HIPAA. We ensure that all third parties are contractually obliged to protect your information and use it only for the purposes for which it was disclosed.

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Your Rights Over Your Information

Under HIPAA, you have rights over your PHI, including the right to access, correct, and request a restriction on the use and disclosure of your information.

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Data Security

We implement robust security measures to protect your information from unauthorized access, alteration, and disclosure. This includes encryption, access controls, and secure storage practices. However, please be aware that no security measures are entirely infallible.

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Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes through our website or direct communication.

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Cookies and Tracking Technologies

American Mane uses cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us improve our site's functionality, understand how our services are used, and tailor your interactions with our site. You have the option to manage, disable, or accept cookies through your browser settings. However, disabling cookies may affect the functionality of certain features of our website.

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Data Retention

We retain your personal information, including your personal health information (PHI), for as long as necessary to provide you with our services, comply with our legal obligations, resolve disputes, and enforce our agreements. Generally, your PHI is retained for a minimum of [specify period] years following the conclusion of your treatment, in accordance with HIPAA regulations and applicable state laws. After this period, your information is securely destroyed or de-identified to ensure it can no longer be linked back to you.

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E-Commerce Shop

Our website includes an e-commerce shop that allows you to purchase hair restoration products directly from us. When you make a purchase, we collect your payment information, shipping address, and contact details to process and fulfill your order. Importantly, we do not save your payment methods on our systems. This information is securely handled and stored in compliance with PCI DSS (Payment Card Industry Data Security Standard) and HIPAA regulations to protect your financial and personal health information. We partner with reputable payment processors to ensure the security of your financial transactions. Your payment information is used only for the transaction at hand and is immediately discarded once the purchase is completed, ensuring your financial security and privacy. Please review our Data Retention policy for more information on how long we keep your data. We are dedicated to ensuring a secure and private shopping experience for all our products and services, with a steadfast commitment to not retaining sensitive payment information beyond the necessary transaction period.
 

Communication Consent

By providing your contact information, you consent to receive SMS and email notifications from our clinic. These communications will primarily focus on informing you about our services and special offers. This consent ensures that we can keep you updated on the latest developments and opportunities available to you at our clinic.

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Consumer information is not shared with third parties for marketing purposes

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Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact our Privacy Officer at:

American Mane 

21110 Biscayne blvd suite #406. Aventura FL 33180.

+1305.727.4247.

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Acknowledgment of HIPAA Notice of Privacy Practices

By using our services, you acknowledge that you have received and reviewed our HIPAA Notice of Privacy Practices, which provides more detailed information about how we use and disclose PHI in compliance with HIPAA.